The report shows AVG Travels facing numerous cancellations and delayed refunds, with many travelers affected as itineraries were cancelled or being reviewed because of adjustments in scheduling. Clients reported last-minute cancellations, missing itineraries, and slow refund processing, with some offered credits or alternate dates instead of refunds. News notes trips affecting China, Sri Lanka, and South America. Refund pursuit by clients amid frustration over poor updates and communication gaps. More coverage highlight ongoing fallout with increasing reports of cancellations or reschedules.
avg travels cancelled trips for more than 200 customers after emailing them last week that their itineraries were under review because of “operational scheduling adjustments.” The company said it remained “fully operational” and was working with affected customers, even as more than a dozen tour pac…
www.el-balad.comTourists have been left stranded abroad after the travel agency made a worrying announcement, with many now finding their money may have been taken off them
www.mirror.co.ukAustralian travellers say they have been dumped days and weeks before their overseas holidays after a tour company cancelled their trips.
www.abc.net.auThe ABC has been contacted by more than 100 travellers since first reporting on the matter on Monday, with some claiming their tours were cancelled at the last minute and itineraries changed.
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